摘要:
在仲裁调解中,仲裁员所用的态度资源恰当与否关系着调解的成败。态度在构建并维系仲裁员与当事人之间的和谐关系、促进调解和表明其态度等方面,都发挥了重要的作用。研究表明,调解中仲裁员使用的各类态度资源具有明显的动态性、不平衡性和语境依赖性。仲裁员调用少量的情感资源,并较多使用具有正反语义的鉴赏和判断资源,起到了拉近距离、反驳对方,或推理或劝说的功效,并在语篇层面交织成富有动感的整体,既保证了仲裁员的独立性,也实现了定纷止争的法律目标。
The success of arbitration mediation depends largely on the application of attitude system by arbitrators. Attitudinal resources play an important role in mediation in that arbitrators can use them to present their own opinions, construct harmonious relationships and promote mediation as well. A corpus⁃based study shows that the attitude system in arbitration mediation discourse is dynamic, unbalanced and context⁃dependent. Arbitrators employ limited affection resources, but use sufficient appreciation and judgment resources to persuade or reason,narrow the distance and refute the defensives. Meanwhile, the subsystems of appreciation resources used in the mediation interweave with each other like rhythm, with many ups and downs flowing in mediation discourse, which helps to guarantee arbitrators’independent status and settle disputes.